• A1/A2/A3 Transmission/Shift Improver Kits:
  • Short throw shifter
  • Weighted shift rods
  • All-steel shift Linkage kit
  • Shifter Bushing replacements
• A1/A2 Accelerator Pedal Bushing
• VW 020 Transaxle Drain Plug Tool
• Upgraded Dual Relay Headlight Wiring Harness
• VW Pickup/Caddy Rear suspension parts:
  • Polyurethane Spring and Shackle Bushings
  • Add-a-leaf springs
• VW Diesel tachometer conversion kits

• Multiple Item / Custom Orders
  • Credit Card Orders
  • Mail orders
  • Forum and Military Discount
• Returns/Exchanges Policy

VW Pickup/Caddy Rear Add-A-Leaf Spring:

More information available here

VW Diesel Tachometer Kit:

More information available here

Want to order multiple items or for custom orders?

1. All MissingLinkZ products are FOB seller/origin.
2. Add up the cost of each item you want included in your order:
   1. Typical kit prices are listed on the web pages above
   2. Add 8.75% sales tax for shipments to a California address:
      1. If you live outside of California, no sales tax applies
   3. For US addresses, add $4.00 for regular (shifter bushing orders only), $8.00 for Priority Mail (for shift linkage kits, etc.), or $20.00 for Express Mail shipping, for a total (Priority and Express for full shift kits). For larger items (like spring bushing kits or multiple shift linkage kits), shipping will be $14.00/unisured or $17.00/insured for Priority mail.
      1. Or use one of the two "Buy Now" buttons below for pre-computed shipping
      2. 2-3 day typical Priority Mail delivery time
   4. International shipping options and also supply a local phone number for customs paperwork
      1. For shipments less than 4 lbs. that fit in an 9"x12" envelope (e.g. one shift linkage kit)
         1. US Priority Mail shipping on shift kits is US$24.00 for International destinations
         2. US Express Mail shipping on shift kits is US$45.00 for International destinations
      2. For shipments up to 20 lbs. that fit in a box (e.g. multiple shift linkage kits, spring shackle bushings, etc.)
         1. US Mail shipping to Canada/Mexico on larger orders is US$41.00 (up to 20 lbs)
         2. US Mail shipping to Europe/Asia/Australia on larger orders is US$61.00 (up to 20 lbs)
      3. Typical shipping time is 3-5 days for Express and 6-10 days for Priority
      4. International shipping and tracking information...
3. Specify the vehicle details if applicable
4. Questions?

You can always order each item separately and then let us know if you want them combined into one shipment, if possible and we;ll do that and refund any exccess postage. But you need to tell us since some customers like to have things shipped separately as there are a few advantages. For example if you order 3 items, if we ship together we'll need to wait until all 3 items are ready to ship before we can send anything. Also, for international customers, if you had 4 orders for $50/ea. and shipped them separately, there may be no customs fees due since the value is below the minimum assessment value, while a single order of $200 might be assessed taxes and fees. So please let us know your preferences for shipping multiple item orders.

Ordering/payment options below:

• Whatever ordering option you use, please be sure to DOUBLE CHECK YOUR SHIPPING ADDRESS prior to submitting the order.
  • Orders will be shipped to the address you specify, if that address is incorrect, your order may be delayed
  • Returned orders will be reshipped at your expense.
  • We'll try to correct the address if you send it to us, but we do get SO MANY orders with incorrect addresses it is hard to keep track of which is which, so your best shot is to give us your correct address to begin with.

Purchase w/ regular US shipping - Adds US$4.00 shipping automatically For shifter bushing kit orders only	Purchase w/ US Priority shipping - Adds US$8.00 shipping automatically	Purchase w/ other shipping option - For custom (Insured, Express, or International) shipping options - Add custom shipping cost to order total

• Click here for an order form tutorial
• Due to a problem in the on-line ordering system, only the far right button is currently operable, so simply add your desired shipping cost to the parts cost for a total.
• In the Payment For field, enter the parts desired:
  • In the Price field, enter the parts total for above parts, including applicable sales tax and shipping if applicable
  • You can log into an existing Paypal account or enter your credit card information if you don't have or want to use a Paypal account
  • In the Note To Seller field, enter any specific options you want in the order
• Via PayPal:
  • https://www.paypal.com/
    • Login, select: Send Money
    • Recipient = sales@MissingLinkZ.com
      • Hint: Cut and paste this into the Recipient field
    • Enter Amount:
      • Be sure to include shipping and applicable sales tax in the total
    • Select Funds Source (e.g. checking account, credit or debit card)
      • Using an e-check results in a 3-4 day (US) or 7-9 day (international) delay for the funds to clear Paypal
    • For Transaction Type, select: Goods, Non-Auction
    • Enter Subject/Note describing items desired
    • In the Note To Seller field, enter any specific options you want in the order
    • Check for correct shipping address and hit the "Send" button
      • If in doubt on the address, (or you want to use a different address) please include the address you want to use in the "NOTE TO SELLER" field when given the option above.
      • Double check the shipping address before hitting the "Send" button
    • Notes:
      • Company name will show up as "Visual Diagnostics/4Crawler Offroad"
      • Feel free to e-mail Missing LinkZ to let us know you issued the payment, although we automatically get an e-mail notification to this effect.
      • If you prefer, Missing LinkZ can issue a PayPal funds request/invoice as well
      • You should receive a confirmation e-mail from Paypal if the transaction was successful.
  • If you don't have a Paypal account, its easy to set one up using the link above, enter your name/address/e-mail and account info.
• Credit Card via fax/mail: FAX:+01.772.264.8458 or +1.408.564.0801
  • Supply the following information:
    • Name
    • Billing/Shipping address
    • Phone # and e-mail address
    • Credit Card number
    • Expiration Date
    • And the 3 or 4 digit security code on the back (or front) side of the card
• Via mail; certified check/money order (US funds) payable to:
  • Visual Diagnostics
  • Attn: Roger Brown
  • PO Box 61092
  • Sunnyvale, CA 94088-1092 USA
• Via USPS-COD (Collect On Delivery - US only) there is an additional charge for USPS-COD, typically $10.00 (varies with order total)
• Oldskool Forum and Military Discount:
  • Missing LiknZ is now offering a 7% discount program for all our products for members of any on-line web forum (vwvortex.com, vwdieselparts.com, ClubGTI.com, DCIforum.com, etc. or anyone in active military duty.
  • Since our normal on-line ordering system can't handle this discount, in order to take advantage of the discount, you must write up the parts you want to order on the discount order form (or use the discount on-line order form below) total up the parts and subtract 7% (or multiply by 0.93 if that works better for you) and add applicable sales tax (for California orders) and shipping (as noted above - shipping cost not discounted) and add your affiliation information (forum and user name or military branch), e-mail and postal addresses (where you want the parts shipped to) and mail that along with a money order or certified check as noted above.
    • Personal checks (US funds only) will be acceptable for forum discounts, although we will make sure the checks clear prior to starting the order and if the check bounces, we'll send the check to collections and will also publicize the information.
  • For example, if the parts you want total $99.00 (for example a pair of 1.5" ball joint spacers), the discounted price is $92.07. Then CA sales tax would run $7.60 (for California orders) and shipping would be $8.00 in the US, for a total of $107.97.
    • Only mailed in (a.k.a. envelope and stamp), will-call orders, or the special on-line orders (below), will be afforded the discount, at this time. No exceptions.
    • To qualify forum discounts, we reserve the right to log into the specified forum and search for at least one post by the user name supplied and also to browse that user's profile and check that the location and vehicle information are present and correspond to the order. We feel that this information should be filled out by all forum users so that others can know where you are and what you drive, in case you forget to put that information in some future post asking for help or information.
  • Feel free to drop us an e-mail to let us know to expect your order.
  • And for on-line orders, we now have an on-line discount process available as well.
  • And if you run a shop or retail outlet and would like to take advantage of this discount, no problem, just add your business name in place of the forum information.
    • And if you run a business in California and would like to resell our products, download and submit a copy of a California Resale Certificate to us by mail, e-mail or fax (see above for contact information).
  • Only one discount of 7% applies at this time, there are no multiple discounts for multiple affiliations.
  • Again, you MUST follow the instructions given on one of the above order forms to the letter.
    • Any deviation will result in no discount for your order and we'll either bill you for the difference or cancel the order (so you can re-submit it) as you prefer.
  • And you can't make use of any of the "Buy Now" buttons or order links on the web site to take advantage of this forum discount.
    • And we can't send you an invoice for the total.
  • Sorry but that is the way it is.

Returns/Exchanges Policy:

• Exchanges:
  • If an exchange is desired, please include a note as to what exchange part you want and include return postage for that part to be sent back to you.
    • Return postage will be be as noted above, typically what the original item shipping was.
  • If you are in a rush to get the exchanged part, place an order for the new part and we'll ship that to you right away. Then return the old part, and upon receipt, we'll issue a refund against the new order.
• Parts may be returned for a refund within 60 days of original purchase.
  • No need to obtain an RMA number or anything like that.
  • A 10% restocking fee will be deducted from original purchase price less outgoing shipping.
    • Parts must be in new and unused condition for the refund.
      • Used or blemished parts can yield partial refunds at the discretion of Visual Diagnostics/Missing LinkZ.
      • Parts that have been modified by the customer or that have been built to unique customer specifications are generally not refundable.
      • Returned items with missing components will have the refund adjusted for the cost of the missing items (e.g. missing nuts or bolts, etc.)
    • The customer is responsible for return shipping charges.
    • Returned parts must include a copy of the original invoice or packing slip for proper credit.
    • It is highly recommended that a package tracking number be obtained from the shipper and that that number be transmitted to Missing LinkZ so that we are aware that you have sent an item back and that we can track it, know when it arrives and can pick it up at our PO box.
      • If you use the USPS.COM on-line shipping label system, you can get the delivery/tracking number at no additional cost and you can simply enter our e-mail address (sales@4crawler.com) in the recipient field and we'll automatically be sent that information.
      • If you don't have a tracking numer, at least send us an e-mail noting when and how you shipped the package so we can keep an eye out for it to arrive.
  • One exception to this policy is in the case that the parts do not fit properly, per the installation instructions.
    • The returned part(s) must be accompanied by photos or a detailed description of the fitment issue.
    • In such a case Missing LinkZ will refund the full purchase price less shipping. And as noted, please furnish a detailed description of the fitment issue reported, including dimensions, so that this fitment issue may be corrected for future orders.
  • Items returned 60 days or more past the purchase date will be refunded less any applicable transaction fees, typically 4% - 5%.
    • This time is from the date of purchase until we get our hands on the returned item(s) so we can inspect them for missing parts or damage, so be sure to allow enough time if planning to return an item for a refund.
• Return to:
  • Visual Diagnostics / Missing LinkZ
  • attn: Roger Brown
  • PO Box 61092
  • Sunnyvale, CA. 94088-1092
  • USA
• Physical shipping address can be provided for UPS/Fedex return shipments if requested.