A Customer calls the SGI Technical Assistance Center with a question...
Opened : Jan 6 1997 12:31PM O/S : 6.3 Case : 1234567 (activity log) Serial : 0800987654321 (System info) Company : Kanta Forda Komputer Phone : (900) 555-1212 Owner : Lou Abbott Name : Bud Costello Status : Closed Priority: 30-Medium Category : Admin Queue : Not Dispatched Model : W5-180S-2G64-WEB System : R5K 180MHZ SC 2GB/64MB WEB Support : Basic Summary : Irix command help
| Customer | : | What is the command that will tell me the revision code of a program? |
| TAC | : | Yes, that's correct. |
| Customer | : | No, what is it? |
| TAC | : | Yes. |
| Customer | : | So, which is the one? |
| TAC | : | No. 'which' is used to find the program. |
| Customer | : | Stop this. Who are you? |
| TAC | : | Use 'whoami' not 'who r yoo'. You can also 'finger yoo' to get information about yoo'. |
| Customer | : | All I want to know is what finds the revision code? |
| TAC | : | Use 'what'. |
| Customer | : | That's what I am trying to find out. Isn't that true? |
| TAC | : | No, 'true' gives you 0. |
| Customer | : | Which one? |
| TAC | : | 'true' gives you 0, while 'which program' is used to find 'program'. |
| Customer | : | Let's get back to my problem. What program? How do I find it? |
| TAC | : | Type 'find / -name it -print' to find 'it'. Type 'what program' to get the revision code. |
| Customer | : | I want to find the revision code. |
| TAC | : | You can't 'find revisioncode', you must use 'what program'. |
| Customer | : | Which command will do what I need? |
| TAC | : | No. 'which command' will find 'command'. |
| Customer | : | I think I understand. Let me write that. |
| TAC | : | You can 'write that' only if 'that' is a user on your system. |
| Customer | : | Write what? |
| TAC | : | No, its 'write that', 'what program' will find the revision code. |
| Customer | : | Cut that out! |
| TAC | : | Yes, those are valid files for 'cut'. Don't forget the options. |
| Customer | : | Do you always do this? |
| TAC | : | 'du' will give you disk usage. |
| Customer | : | HELP! |
| TAC | : | 'help' is only used for Source Code Control System (SCCS). |
| Customer | : | You make me angry. |
| TAC | : | No, I don't 'make me' angry but I did 'make programname' when I was upset once. |
| Customer | : | I don't want to make trouble, so no more. |
| TAC | : | No 'more'? 'which' will help you find 'more'. Every system has 'more'. |
| Customer | : | Nice help! I'm confused more now! |
| TAC | : | Understand that since 'help' is such a small program, it is better not to 'nice help'. And 'more now' is not allowed but 'at now' is. Unless of course 'now' is a file name. |
| Customer | : | This is almost as confusing as my PC. |
| TAC | : | I didn't know you needed help with 'pc'. Let me get you to the Pascal compiler team. |