Order Cancellation Policy:
All orders are automatically processed by our secure merchant processor and sent for fabrication and shipment as soon as they are placed. During this process we incur irreversible fees, charged by our payment processor, and these are not refunded when we cancel a transaction. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge any longer.
The majority of our products are custom madem to order. When you place an order for a custom product, we have to cut raw material to size and fabricate the part you ordered. This takes time to both schedule your part into the production queue as well as time to actually make your part. We're not just pulling a pre-made part off the shelf and dropping it into a box and slapping a shipping label on it. So be sure you want the part you're ordering.
- We strictly adhere to the following cancellation policy:
-
- If you cancel your order BEFORE it has been shipped, you will be refunded less the actual payment processing fees, typically 3-5%
- in other words, we can only refund the amount of funds we actually receive.
- If you send us your credit/debit card details directly, we can offer a full refund up until the card is processed.
- Contact us for details on direct credit/debit card orders.
- If you cancel your order AFTER it has been shipped, please follow our Return Policies & Procedures.
- The cancellation will have to be treated as a Return with all applicable fees.
- Orders which are REFUSED AT DELIVERY will also be treated as a return.
Contact us if you have questions: 
Visitor # 1431 since 17.SEP.2020
[Last updated: 14.April.2022]