PO Box 61092
Sunnyvale, CA. 94088
E-mail :
Sales@4Crawler.com
FAX:+01.772.264.8458
Phone number available by request
And please, Please, be sure to include a
valid Reply-To address in your e-mail if you expect to receive a reply.
Several times a week, 4Crawler Offroad receives question by e-mail and
the replies are returned as undeliverable due to countless e-mail
delivery errors. So if you send a question and do not hear back in a
reasonable amount of time, feel free to re-send the question, but be
sure to double-check that there is a valid "Reply-To" address
in the e-mail header or in the body of the message. And if the direct
e-mail link above does not work, cut and past
"Sales@4Crawler.com" into your e-mail program "To:"
field and send a message that way.
Phone
number available by request. 4Crawler Offroad has chosen to
leverage the power of the Internet to handle most of our routine
customer interactions. As such, we have no "brick and mortar"
store front and we don't have a huge staff of folks sitting around
awaiting your phone call. So, we don't put the number on the web site
because we are barraged with e-mail requests (literally 24/7) for the
most obscure questions, information and products. If we got even 10% of
those contacts as phone calls, we would be spending all our time on the
phone with folks asking for custom parts for a '51 Ford show truck or
droning on and on with questions on how to get their 4Runner or pickup
engine running or what sort of mods they are dreaming of making to
their newly purchased rig or whatever, instead of making parts to fill
orders for actual customers, like you! And, we could hire an answering
service to handle the phone calls. But realize that this would just be
a person to take orders, they would have no technical knowledge to
answer your questions (that customers always seem to ask), so this is
really not a satisfactory option in our estimation. We would also need
to raise our pricing to cover the fixed costs of the answering service.
But, we do realize some folks do like to ask questions or place an
order over the phone, so if that applies to you, just ask and we'll
send you our complete contact information.
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NOTE: We're trying our best to remain open for business with the current global situation. Due to high order volume and supplier delivery issues, it may take some time for production and shipments to catch up. Order backlog could be up to 8 weeks. Hope everyone is staying safe out there.
No problem, you can use this simple one-click ordering process below.
Just select a Buy Now button below with the shipping applicable to the
items you are ordering, tell us what parts you want and how much they
cost and your payment/shipping information and that is all that is
needed.
-
All 4Crawler Offroad products are FOB
seller/origin.
-
Add up the cost of each item you want included in your order (excluding
postage):
-
Typical kit contents and totals are listed in the tables on the pages
above
-
Add 9.0% sales tax for shipments to a California address:
- Automatically added if using the Buy Now buttons below
- If you live outside of California, no sales tax applies
-
For US addresses, add $9.00 for small items that fit in an envelope or
$15.00 for uninsured or $18.00 for insured
Priority Mail shipping, for a total
-
Or use one of the "Buy Now" buttons below for pre-computed
shipping.
-
3 day typical Priority Mail delivery time
-
International shipping
options
-
US Mail shipping to Canada/Mexico: US$50.95 for all the above kits
-
US Priority Mail shipping to Europe/Central and South America: US$74.95
for most items
-
US Priority Mail shipping to Asia/Australia/New Zealand: US$81.95 for
most items
-
For total weight up to 20 pounds
-
Typical shipping time is 6-10 days
-
20 lb. weight limit on the above international shipments.
-
For smaller items, under 4 lbs. and that will fit in a letter size flat
rate envelope, international postage runs US$35.95.
-
While many items fit this 4 lb. weight limitation, they generally can't
be combined as that will push the weight over the limit. Examples are
ball joint spacers (3 lbs.), Diff Drop Kit (2.5 lbs.), Panhard Drop
Brkt. (3 lbs.), etc. So no way to combine those sorts of parts into the
flat rate envelope, only option is the 20 lb. limit flat rate box,
-
Note that the flat rate box shipping option does offer better package
tracking than the envelope, as
noted. So if that is a consideration, you might
want to opt for the flat rate box shipping option.
-
One other consideration on shipping multiple items is for customs/duty
fees at the destination country. If you have two packages worth say
US$50/ea. the customs/duty fees may be much less than for one package
with a US$100 value.
-
Shipping
insurance available by special request.
-
Currency conversion
-
Specify the vehicle details if applicable
-
Or order all the items separately and we'll be happy to combine
the shipping (if desired) and ship in one package and refund
any excess postage.
-
May or may not be possible in all cases due to size and/or weight
limitations, but we'll do our best.
-
Shipping options below do not apply to Rock SliderZ kit orders as they
have their own shipping options
-
Questions?
And you can always order each item separately and then let us
know if you want them combined into one shipment, if possible
and we'll do that and refund any excess postage. But you need to tell
us since some customers like to have things shipped separately as there
are a few advantages. For example if you order 3 items, if we ship
together we'll need to wait until all 3 items are ready to ship before
we can send anything. Also, for international customers, if you had 4
orders for $50/ea. and shipped them separately, there may be no customs
fees due since the value is below the minimum assessment value, while a
single order of $200 might be assessed taxes and fees. So please let us
know your preferences for shipping multiple item orders.
Ordering/payment options below:
-
Whatever ordering option you use, please be sure to prior to submitting the
order.
-
Orders will be shipped to the address you specify, if that address is
incorrect, your order may be delayed
-
Returned orders will be reshipped at your expense.
-
We'll try to correct the address if you send it to us, but we do get SO MANY orders
with incorrect addresses it is hard to keep track of which
is which, so your best shot is to give us your correct address to begin
with.
Our default shipping method if via USPS mail. If you wish to use a different shipping method, please contact us prior to ordering. Let us
know the item(s) you want, where and how you'll want them shipped to and we'll get back to you with a shipping quote and purchase information:
NOTE:
Beginning 01.Jan.2021, we'll no longer be able to accept orders shipping to the UK via our on-line order system due to the VAT
requirements. Click here for alternate ordering options.
For regular PCs, try the order buttons below:
 |
|
Purchase w/ small US shipping
- Adds US$9.00 shipping automatically
- For shims, small brackets, etc. that
- fit in a small envelope |
Purchase w/ uninsured US shipping
- Adds US$15.00 shipping automatically
- For body lifts, etc. |
~~~ |
~~~ |
 |
 |
Purchase w/ insured
US shipping
- Adds US$18.00 shipping automatically
- For body lifts, etc. |
Purchase w/ other shipping option
- Add custom shipping cost to order total
|
Our default shipping method if via USPS mail. If you wish to use a different shipping method, please contact us prior to ordering. Let us
know the item(s) you want, where and how you'll want them shipped to and we'll get back to you with a shipping quote and purchase information:
NOTE:
Beginning 01.Jan.2021, we'll no longer be able to accept orders shipping to the UK via our on-line order system due to the VAT
requirements. Click here for alternate ordering options.
For smart phones, try the order buttons below:
 |
|
Purchase w/ small US shipping
- Adds US$9.00 shipping automatically
- For shims, small brackets, etc. that
- fit in a small envelope |
Purchase w/ uninsured US shipping
- Adds US$15.00 shipping automatically
- For body lifts, etc. |
~~~ |
~~~ |
 |
 |
Purchase w/ insured
US shipping
- Adds US$18.00 shipping automatically
- For body lifts, etc. |
Purchase w/ other shipping option
- Add custom shipping cost to order total |
-
In the Payment For/Item field, enter the vehicle and item(s)
desired:
-
Multiple items can be listed as follows:
-
Item #1 AND Item #2 AND ... or Items 1+2+...
-
In the Price field, enter the parts total for the parts,
including applicable sales tax and shipping if applicable
-
For example if Item #1 is $100 and Item #2 is $50, enter $150 for the
parts total
-
You can log into an existing Paypal account or enter your credit card
information if you don't have or want to use a Paypal account
-
In the Note To Seller / Special Instructions field, on
the follow up screen, enter any specific options you want in the order
-
Via PayPal:
-
https://www.paypal.com/
-
Login, select: Send Money
-
Recipient = sales@4Crawler.com
-
Hint: Cut and paste this into the Recipient field
-
Enter Amount:
-
Be sure to include shipping and applicable sales tax in the total
-
Select Funds Source (e.g. checking account, credit
or debit card)
-
Using an e-check results in a 3-4 day delay (US) or 7-9 day
(international) for the funds to clear Paypal
-
For Transaction Type, select: Goods, Non-Auction
-
Enter Subject/Note describing items desired
-
In the Note To Seller field, enter any specific
options you want in the order
-
Paypal apparently has removed this option from
some mobile platforms, so if you don't see that link, that's why.
-
Check for correct shipping address and hit the "Send"
button
-
If in doubt on the address, (or you want to use a different address)
please include the address you want to use in the "NOTE
TO SELLER" field when given the option above.
-
Double check the shipping address before hitting the "Send"
button
-
Notes:
-
Company name will show up as "Visual Diagnostics/4Crawler
Offroad"
-
Feel free to e-mail 4Crawler Offroad to let us know you issued the
payment, although we automatically get an e-mail notification to this
effect.
-
If you prefer, 4Crawler Offroad can issue a PayPal funds
request/invoice as well
-
You should receive a confirmation e-mail from Paypal if the transaction
was successful.
-
If you don't have a Paypal account, its easy to set one up using the
link above, enter your name/address/e-mail and account info.
-
Credit/Debit Cards via fax/mail/e-mail:
FAX:+01.772.264.8458 or +1.408.564.0801
-
Supply the following information:
-
Name
-
Billing/Shipping address
-
Phone # and e-mail address
-
Credit Card number
-
Expiration Date
-
And the 3 or 4 digit security code on the back (or front) side of the
card
-
Via mail; certified check/money order (US
funds) payable to:
-
Via USPS-COD (Collect On Delivery - US only) there is an additional
charge for USPS-COD, typically $12.00 (varies with order total)
-
Oldskool Forum, Military, and Shop/Dealer
Discount:
-
4Crawler Offroad is now offering a 10% discount program for all our
products for members of any on-line web forum (4x4wire.com,
YotaTech.com, Toyota120.com, FJCruiserForums.com, etc., anyone in
active military duty or a shop or dealer.
-
Since our normal on-line ordering system can't handle this discount, in
order to take advantage of the discount, you must write up the parts you want to
order on the discount order form (or use the discount
on-line order form below) total up the parts and subtract 10% (or
multiply by 0.9 if that works better for you) and add applicable sales
tax (for California orders) and shipping (as noted above - shipping
cost not discounted) and add your affiliation information (forum and
user name, military branch or shop information), e-mail and postal
addresses (where you want the parts shipped to) and mail that along
with a money order or certified check as
noted above.
-
Personal checks (US funds only) will be acceptable for forum discounts,
although we will make sure the checks clear prior to starting the order
and if the check bounces, we'll send the check to collections and will
also publicize the information.
-
For example, if the parts you want total $100.00, the discounted price
is $90.00. Add applicable state sales tax and shipping for a total..
-
Only mailed in (a.k.a. envelope and stamp), will-call orders, or the
special on-line orders (below), will be afforded the discount, at this
time. No exceptions, except for the on-line order procedure described
below..
-
To qualify forum discounts, we reserve the right to log into the
specified forum and search for at least one post by the user name
supplied and also to browse that user's profile and check that the
location and vehicle information are present and correspond to the
order. We feel that this information should be filled out by all forum
users so that others can know where you are and what you drive, in case
you forget to put that information in some future post asking for help
or information.
-
Feel free to drop us an e-mail to let us know to expect your order.
-
If you run a shop or retail outlet and would like to take advantage of
this discount, no problem, just add your business name in place of the
forum information.
-
And if you run a business in California and would like to resell our
products, download and submit a copy of a California Resale
Certificate to us by mail, e-mail or fax (see above for
contact information).
-
e-mail or fax (see above for contact information). For on-line orders,
contact us to request the on-line
discount order form
-
If the above e-mail link doesn't work for you, send an e-mail to
forum@4Crawler.com and ask for the on-line discount order form.
-
Only one discount of 10% applies at this time, there are
no multiple discounts for multiple affiliations.
-
Again, you MUST follow the instructions given on one of
the above order forms to the letter.
-
Any deviation will result in no discount for your
order and we'll either bill you for the difference or cancel the order
(so you can re-submit it) as you prefer.
-
You can't make use of any of the "Buy Now"
buttons or order links on the web site to take advantage of this
discount.
-
We can't send you an invoice to qualify for this
discount.
-
Bottom line is if you want to make use of the discount
ordering process, either follow the above steps or contact us for other
options BEFORE you place an order on the web site, not AFTER!
-
Sorry but that is the way it is.
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Visitor #
446189
since 03.JUN.2003
[Last updated: 27.January.2021]